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Clearing Your Cache

The cache is a store of old versions of web pages that the browser uses to load faster. However, sometimes we have fixed a problem but the browser continues to load the old, broken version of a web page. Clearing your cache will ensure you are loading the latest version of the page.

 

How to clear your cache in the most common browsers:

 

  • Google Chrome: Press Control+Shift+Delete or Command+Shift+Delete on a Mac

  • Firefox: Press Control+Shift+Delete or Command+Shift+Delete on a Mac

  • Internet Explorer: Press Control+Shift+Delete

  • Safari (Mac): Command+Comma > Privacy > Remove All Website Data > Remove Now

 

For other browsers, please check the following web page: http://digiwonk.wonderhowto.com/how-to/clear-your...

 

After clearing your cache, please can you check if the problem still exists.